Management leadership in companies in the city of Bagua – Peru

Abstract

Managerial leadership is very important within the business environment, since it is the beginning for the success of the effectiveness and efficiency of companies, allowing organizations to respond in a timely manner to the challenges and obstacles that arise. The objective of this article was to identify the type of managerial leadership in the telephone companies of the city of Bagua. The methodology used was applied with a qualitative approach, whose information was collected through a bibliographic review. Likewise, an interview was conducted with 11 people made up of managers, administrators and sales managers of the telephone companies, who are directly related to the development of the organization. It is concluded that the type of leadership used by the managers of the telephone companies is the leadership of influence; however, they present deficiencies, which is why it is proposed to managers to improve their leadership, communication and negotiation skills, maintaining empathy, equity and being fair. Since, managerial leadership is fundamental for the good performance of its collaborators, since this leads to a more favorable work environment and also to the success and sustainability of companies.