Strategic management and technological transformation of a mobile phone distributor in Jaén, Peru, 2025
DOI:
https://doi.org/10.51798/sijis.v7i1.1183Keywords:
strategic management; technological transformation; digital maturity; organizational innovation; process automationAbstract
This study contributes to Sustainable Development Goal (SDG) 8 by examining how strategic management drives technological transformation in small and medium-sized enterprises (SMEs) within emerging economies. The research aims to assess the impact of strategic management on the technological transformation of a mobile phone distribution company in Jaén, Peru, in 2025. Using a quantitative, non-experimental, cross-sectional design, data was collected through surveys conducted to 105 employees. The findings demonstrate a direct and statistically significant relationship between strategic management and technological transformation, supported across four core dimensions: strategic formulation, implementation, evaluation, and environmental adaptation. Strategic formulation shapes organizational vision and long-term objectives; implementation translates strategy into operational action; evaluation ensures performance monitoring and learning; and environmental adaptation enables responsiveness to dynamic market and technological changes. Together, these dimensions form an integrated management model that enhances digital maturity, process automation, and organizational innovation. Beyond its empirical contribution, the proposed model offers practical relevance, as it is replicable and scalable to similar SMEs seeking to strengthen competitiveness through digital transformation. The study finally discusses the role of strategic management as a critical enabler of sustainable growth, workforce upskilling, and technological modernization in peripheral and emerging regions.
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Copyright (c) 2025 Alison Nathaniel Ramirez Soto, Lucio Wilfredo Olórtiga Cóndor, Luis Florencio Mucha Hopsinal
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